Shipping policy
Shipping Policy for [Your Small Business Name]
Last Updated: 10/11/2023
1. Shipping Methods and Carriers
At Creme Soaps AZ, we offer the following shipping methods and use trusted carriers:
USPS, UPS, and FedEx.
1.1. Shipping Methods: We offer standard and expedited shipping options. The availability of these methods may vary based on your location and the items in your order.
1.2. Carriers: Our preferred carriers include USPS, UPS, and FedEx. However, we reserve the right to choose the carrier that best suits the destination and size/weight of your order.
2. Shipping Zones and Destinations
2.1. Shipping Zones: We ship to locations within the United States. Please note that some locations may have limited or no shipping options.
3. Shipping Times
3.1. Processing Time: Orders are typically processed within 1-2 business days after payment is received. Please allow additional time for personalized or made-to-order items.
3.2. Delivery Time: Delivery times may vary based on your location, chosen shipping method, and carrier. Estimated delivery times are provided during the checkout process for your reference.
4. Shipping Costs
4.1. Standard Shipping: Shipping costs for standard shipping are calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost during the checkout process.
4.2. Expedited Shipping: If expedited shipping is available, the cost is calculated based on the weight, dimensions, and destination of your order. Expedited shipping costs will be displayed during checkout.
5. Tracking and Order Status
5.1. Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status and location of your order.
6. Lost or Damaged Items
6.1. Lost Shipments: If your order is lost during transit, please contact us at cremesoapsaz@gmail.com, and we will assist you in resolving the issue.
6.2. Damaged Items: If your order arrives damaged, please contact us within 5 days of receipt with photos of the damaged item and packaging. We will work to provide a resolution.
7. Changes to this Shipping Policy
We may update or modify this shipping policy at any time. Any changes will be reflected in the "Last Updated" date at the top of this policy.
8. Contact Us
If you have any questions or require further information regarding our shipping policy, please contact us at cremesoapsaz@gmail.com